Welcome to Urban Milk Dairy. These Terms and Conditions govern your use of our website and the purchase of products from Urban Milk Dairy, in accordance with the laws of India. By accessing or using our website and engaging in transactions with us, you agree to comply with and be bound by these terms. Please carefully read and understand the following:

  1. Intellectual Property:

All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Urban Milk Dairy and protected by Indian copyright laws. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.

  1. Use of Website:

You agree to use this website for lawful and legitimate purposes only, in compliance with the laws of India. You may not use the website in any manner that could damage, disable, overburden, or impair our servers or interfere with any other party’s use and enjoyment of the site.

  1. Privacy:

Your use of our website is also governed by our Privacy Policy. Please review the policy to understand our practices regarding the collection, use, and protection of your personal information, in accordance with Indian data protection laws.

  1. Product Orders:

All orders placed through our website are subject to product availability and acceptance by Urban Milk Dairy. We reserve the right to limit or refuse orders, and we may, at our sole discretion, cancel or reduce quantities purchased.

  1. Pricing and Payment:

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. Payment is required upon order placement, and we accept the payment methods indicated during the checkout process. In the event of pricing errors, we reserve the right to correct the prices and cancel or refuse orders.

  1. Shipping and Delivery:

Shipping costs and delivery times are provided during the checkout process. We are not responsible for delays or issues caused by third-party delivery services. Risk of loss and title for products purchased pass to you upon our delivery to the carrier.

  1. Returns and Refunds:

Please review our Returns and Refunds Policy for information on returning products and requesting refunds, adhering to Indian consumer protection laws. We strive to provide accurate product descriptions, and if you receive a product that does not match the description, please contact us promptly.

  1. User Accounts:

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. Urban Milk Dairy reserves the right to refuse service, terminate accounts, remove, or edit content at our sole discretion, in compliance with Indian laws.

  1. Third-Party Links:

Our website may contain links to third-party websites. Urban Milk Dairy is not responsible for the content or privacy practices of these external sites, in accordance with Indian legal standards. Visiting such links is at your own risk, and we encourage you to review the privacy policies of any linked websites before providing personal information.

  1. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located within [Your State or Union Territory].

  1. Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time, in compliance with Indian laws. Changes will be effective immediately upon posting on this page. It is your responsibility to check this page periodically for updates. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

If you have any questions or concerns about these Terms and Conditions, please contact us at contact@urbandairy.in, ensuring compliance with Indian consumer protection laws.